Job Description

You might be dealing with customer queries, or helping employees with issues. But while the work varies from team to team, our key requirements are that you must be well organised, extremely helpful and resourceful, and able to use your initiative. You’ll understand that what you do is important, and impacts on your team, the department, and the wider business. You will be responsible for contributing to the overall success of the business through the provision of efficient and effective administrative support.

You will be expected to:

• Work closely with the Director/Manager to ensure that relevant administrative tasks are dealt with efficiently.
• Perform general departmental administration tasks as and when required to meet the needs of the department.
• Manage and maintain relevant filing systems and databases.
• Liaise with internal and external customers/contacts to ensure a smooth flow of information and work between the department, Head Office and other internal/external departments and contacts.
• Monitor costs incurred by the department.
• Ensure effective and efficient processing of documents through Company systems, working within set time frames.
• Provide other appropriate ad hoc duties, and administrative support within the Division, as and when required.

We offer:

• Competitive Salary
• Competitive Bonus Scheme
• Private Medical Insurance – Single Cover
• 26 days’ holiday (increase by 1 day for every 3 years’ continuous service up to 29 days)
• Choice of Flexible Benefits
• Enhanced Family Friendly Policies

Required Knowledge, Skills, and Abilities

• Experience of working in an administration/secretarial role.
• Intermediate to advanced level of proficiency with MS Office programs and a good standard of written English.
• Ability to generate professional correspondence unaided.
• Self–disciplined, with demonstrably good time management skills and the ability to manage a number of priorities.
• Ability to multi-task, and work efficiently and accurately under pressure.
• Team player, supportive of colleagues.
• Professional and pleasant manner in dealing with internal and external customers.
• Excellent telephone skills.