Job Description

As a Pendragon Vehicle Management Administrator your daily responsibilities will be

• Answering the telephone in a professional manner
• Chase dealers for invoices, delivery paperwork and return vehicle paperwork
• Complete paperwork (inside sheets) for the funding team
• Chase correct and signed order confirmation paperwork from the customer service team when necessary
• Upload and record delivery paperwork to the internal computer system
• Liaise with dealers if any invoices are incorrect to obtain a revised invoice
• Inputting delivery mileages from delivery paperwork into to the internal computer system
• Complete invoice requests
• Proactively managing order status reports
• Data entry into several systems
• Working closely with the Sales Team
• Provide exceptional customer service skills and focus
• Proactive complaint handling
• Can do attitude

In return we will support you with training, development and the opportunity to take your career to the next level.

Hours of work are 9.00 am to 5.30 pm weekdays.

Required Knowledge, Skills, and Abilities

Ideally you will have experience of working in a busy and fast paced administrative environment. Excellent interpersonal, organizational and communication skills and the confidence to liaise with customers and colleagues at all levels. With a focus on providing exceptional levels of customer service at all times, you must be computer literate with outstanding attention to detail. You will also be able to demonstrate an ability to work effectively under pressure in order to meet deadlines.