Job Description

In this role you will be part of a very busy Finance Department, and will be required to accurately maintain member’s accounts, as allocated, where attention to detail and accuracy is paramount within all your daily responsibilities, along with excellent communication skills.

As the Allocations & Credit Control Administrator you will be accountable for:

• Reconcile and allocate payments as per KPI’s
• Liaise with members to ensure outstanding queries are resolved
• Ensure debit notes are issued on all outstanding queries within 3 months
• Ensure no aged debt over 18 months
• Ensure post is dealt with on a daily basis • Have no manual deductions (invoices without known queries) over 90 days
• Any other duties which may arise through this position
• Internally you will be able to create productive working relationships with all staff.
• Externally possess the ability to develop and maintain relationships to a high standard with all suppliers as required
• Be proactive in the suggestion of improvements to working practices
• In conjunction with the Allocations & Credit Control Manager, ensure that all regulatory requirements are met in an accurate and timely fashion

Working hours: 8:30am – 4:30pm Monday to Friday. You will receive a salary of up to £21,200 per annum depending on your experience, along with 20 days holidays plus bank holidays, increasing with service. Company pension scheme after 3 month probation period.

Required Knowledge, Skills, and Abilities

GCSEs A to C (Including Math & English) or equivalent. Good telephone skills and a personable manner. Ability to think creatively. Excel proficient. Proficient IT skills to enable remote working. Experience of Navision would be an advantage. AAT qualifications preferred. Self-motivated. Pleasant and confident personality. Action a high volume of customer queries. Highly computer literature – Microsoft Office in particular. Previous experience within a busy purchase ledger environment is essential. Good communication skills.