Job Description

You will provide office administration services to a small but busy Operations department. You must have excellent attention to detail and the ability to accurately record and manage tasks and information in accordance with our operational policies and process.

Your role will include;

Dealing with electronic and paper-based filing and other routine administrative tasks for file management

Assist with the office equipment and scanning

Data entry into the company system and recording of information on the internal computer system

File general paperwork accurately and in a timely manner in accordance with expected processes

Process and prepare client general update communications

Monitor key incoming emails to file and update the supervisor as required

Where necessary direct calls to the appropriate person or take messages recording them effectively and accurately on the appropriate system

Deal with routine enquiries in a friendly and helpful way.

Schedule:

• Monday to Friday, with occasional Saturdays

Required Knowledge, Skills, and Abilities

The key skills (technical and soft skills) that the person will need to start the training. Microsoft office competency on word. Good standards of written communication. Good verbal communication skills. Confident at speaking with various types of clients, from senior exec level to starter level workers. Good telephone manner. We expect that a lot of your confidence will be developed within this role as time goes on and there are some skills and qualities that you are not expected to have from the start. Attitude and approach will count for a lot. However, you must be willing and open to self-advancement and be able to self-direct in solving problems and seeking answers. Education: GCSE or equivalent (Required).