Job Description

The role of the POD (Proof of Delivery) Administrator is to process customer proof of deliveries ( POD’s) on a daily basis to ensure timely and accurate release of actual delivery quantities data to allow us to generate accurate customer invoice.

What you’ll be doing: To process all proof of delivery information received in to the department Request receipt data from customers who provide this facility, using web portals Minimize the number of outstanding PODs by contacting responsible daily To input and confirm the delivery variances i.e. shortages, overages and returns, via SAP system, to generate correct customer invoices Process post POD claims ex customers and PF accounts receivable team
Investigate all the above discrepancies with the relevant warehouse, customers and PF customer focus team
Monitor all goods returned from customer post-delivery and issue credits accordingly
Produce accurate reporting for our POD recovery times and POD adjustments by warehouse

What we offer you in return:

• Competitive salary
• Up to 7.5% pension
• Life assurance
• Wide range of online and in-house training
• Access to an employee discount scheme, with access to hundreds of nationwide retailers

Required Knowledge, Skills, and Abilities

Knowledge of SAP or similar ERP system desirable Intermediate to advanced level of Excel i.e. ability to manipulate data via pivot tables and reports High level of numeracy with the ability to interpret data and act logically upon it Confident verbal communication skills Attention to detail.