Job Description

We have a great career opportunity for a Clinical Trials Volunteer Administrator. This role is based at Quotient’s Nottingham site in the Enrolment team. The Enrolment team are responsible for ensuring the smooth induction of healthy volunteers who are taking part in clinical trials in the phase 1 clinical research unit onsite in Ruddington, Nottingham.

In this role you will be responsible for providing cover and support across enquiry responses, reception, volunteer inductions, and deputizing for agreed Volunteer Enrolment & Marketing Manager duties when necessary.

Tasks and responsibilities will include:

• Attend appropriate study/ departmental meetings
• Generate query and telephone screening checklists from inclusion/ exclusion criteria listed in the Clinical Protocol and Informed Consent Forms
• Set-up study details on the Volunteer Database with new and existing volunteer details
• To continually update the Volunteer Database
• Direct communication with volunteers by telephone and face-to-face meetings
• Run regular Volunteer Database searches to source appropriate volunteers for trials
• Archiving of studies as appropriate
• Provide general administration support as required
• QC of files

Benefits:

In return, you will receive a competitive salary, a generous benefits package, excellent training and development, as well as an exciting career within a fast paced and dynamic business.

Required Knowledge, Skills, and Abilities

The successful candidate will be a strong administrator, ideally with experience maintaining databases and a good eye for detail. You will be able to demonstrate strong communication skills and have a proven track record of delivering a high level of customer service. Administrative experience. Experience of working in an office environment. Proficiency in accurately maintaining databases. Excellent written and oral communication skills.