Job Description

Service Delivery:
- Cash allocation support for colleagues where required and ownership of accurate and timely clearance of unapplied cash.
- Management of team shared mailboxes and relevant housekeeping to ensure all emails are responded to in a timely manner
- Debtor chasing and arranging meetings to discuss debt escalations where necessary.
- Debtor reporting including aging profiles, payment promises and dispute analysis.
- Debtor review meeting organisation, preparation of key areas of discussion and escalation.
- Working closely with internal colleagues to ensure data is shared and reflected in the credit management system in a timely manner. E.g. AP Rejection log reviews
- Cash Forecasting
- Liaise with customers (internal & external) taking personal responsibility for the correction, resolution and close-down of issues.
- Responsibility for the data integrity of customer set ups and maintenance in line with our agreed service provision.
- Completing credit limit checks and reviews to ensure credit is managed in line with agreed processes.
- Perform quarterly reviews for both customers and suppliers
- Actively supporting joint goals reviews, ideas generation and driving these to completion, including demonstrating the benefits attained.
- Assisting the other Accounts Receivable teams as required

Customer Service:
- Provision of services within the defined Service Level Agreement. Escalation of any non-compliances or risks to the Supervisor.
- Active ideas generation for improvements and take part in joint goal workshops
- Build and maintain strong working relationships with key stakeholders, ensuring you are known as a key point of contact for your service area.

Governance:
- Taking an active role in daily stand-ups and monthly team meetings.
- Compliance with Financial Controls. Escalation of any non-compliances or risks to the Supervisor.
- Participation in the AR monthly Self-Testing activities.
- Provision of support & evidence, as required, for internal & external audits.
- Production of process documentation and understanding the importance of evidencing the control processes governing these.
- Compliance with the Document Creation, Retention & Destruction Policy.
- Compilation of work instructions.

Projects & Business Change:
- Identify improvement opportunities in our processes and implement these where appropriate.
- Taking direction from the initiative lead, fulfil the duties of a project team member when assigned to change initiatives. These may range from small improvement projects to service transitions.

Required Knowledge, Skills, and Abilities

- Ideally have experience of ERP systems within a finance environment. Experience of SAP or Oracle would be highly advantageous. - Operate within clearly defined procedures and tasks with supervision. - Have good knowledge of Microsoft excel including how to complete basic formulas such as sums, ifs, vlookups etc. - Have the ability to present large data sets to others in a concise, easy to understand format. - Understand Output VAT and other Sales taxes and when these should/shouldn't be applied. - Understand sales trading, IFRS15, revenue recognition and how this impacts the sales ledger. - Understand what documentation is required to process different types of sales e.g. Goods despatch notes, export paperwork etc. - Have an awareness of governance requirements including the BAE Systems Operational Framework and a clear understanding of how the processes they operate are controlled - Good communication skills - Make straightforward judgements by selecting appropriate solutions from defined guidelines. - Understand when to escalate matters for senior input - Fully understand the procedures which they are operating and be confident in providing solutions from these procedures