Job Description

An Administrator is required to provide administrative support to a visually impaired Care Manager. Duties include taking notes during visits to customer’s homes, typing, message taking, scanning and filing. 

Duties to include:

• Provide admin support at meetings and training sessions, take notes and minutes as required and ensure that if required visual aids are provided. E.g. larger print handouts, seated at the front etc.
• Support to read letters or forms & complete them, at s/users homes
• Support to ensure all visual information is easily accessible i.e. large font (18) yellow paper, support to read all letters and faxes / emails and support as necessary to reply to these under the direction of the care manager
• Maintain diary and alert care manager to any meetings, visits, training etc.
• Computer data input under direction of care manager – maintaining all service user details and typing of notes onto computer database under direction of / as dictated by care manager
• Typing up of letters and reports./ care plans / assessments and other pieces of written work, as requested and directed by care manager – reading out / checking completed pieces of work and letters as required
• Faxing documents as required and collating of filing, batching, scanning, indexing and checking on computerized filing system as necessary
• Provide admin support for duty visits at service users home, nursing homes or hospitals (often at very short notice) with care manager – response to crises, gathering information about service user from computer and relaying to care manager – completing forms and assessments, faxing information and assisting care manager to arrange equipment required often at short notice.
• Covering cases of colleagues on sick leave / annual leave

Required Knowledge, Skills, and Abilities