Job Description

We are recruiting for a Systems Administrator to join our team who will be responsible for functional, technical, and administrative support to users of third party applications. Duties will include but will not be limited to the following;

Initiate speedy and permanent resolution to problems in systems and services to minimize disruption to users

Super- user responsibilities particularly around upgrade specifications and testing

Training delivery for new users

Act as the prime interface between IT services and the business function for functional support and functional analysis

Respond to user support calls, resolve issues and communicate progress in issues raised and service delivery

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

• 28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
• Healthcare cash plan
• Matched contribution pension scheme (up to 9%)
• Enhanced maternity, paternity and adoption leave
• Salary sacrifice schemes and season ticket loans
• Life assurance scheme
• Paid volunteer days
• Plus lots of voluntary benefits including cash back and discounts from high street names

Required Knowledge, Skills, and Abilities

Working knowledge of Northgate Housing Management, DRS module, Job Manager, and mobile devices. Ability to priorities workload to meet conflicting priorities and deadlines with a high level of attention to detail and accuracy. Good working knowledge of all MS Office Products. Business objects report writing / willingness to train.