Job Description

• To provide an in-depth administrative support working alongside recruitment consultants in a fast paced environment;
• To provide a high level of customer service to both candidates and clients supporting with queries in an efficient and professional manner.
• Updating CRM system with details for clients and candidates and ensure information is correct and up to date;
• Ensuring all records are maintained to established standards, through a range of complex arrangements whilst ensuring compliance with employment and agency regulations i.e. Proof of Right to Work, Visa restrictions, Contract Terms, AWR;
• Updating vacancy and booking information to ensure contracts updated;
• Liaise with candidates under direction of the recruitment team by email/telephone to arrange interviews and issue related confirmations;
• Update the Online Timesheet portal and prepare documents to support the weekly payroll processing.

Required Knowledge, Skills, and Abilities

Previous experience working within a fast paced, customer focused environment in an administrative capacity; recruitment agency or HR background strongly advantageous. Demonstrate high levels of customer service and excellent communication skills. Previous experience successfully providing a first class service to high volume customer queries both in person and via phone/email. Able to work in a highly organized manner, with the ability to quickly asses, re-priorities and change work flow to ensure all deadlines are successfully achieved.