Job Description

Your day-to-day responsibilities will include:
 

• Meeting with jobseekers, identifying any challenges and barriers with finding employment
• Booking jobseekers to any relevant training courses including customer service, security, hospitality, personal development, IT literacy and many others
• Supporting jobseekers with CV writing and job application process
• Liaising with employers to identify any employment opportunities for the jobseekers
• Outreach work – promoting Reed in Partnership within the local community

Key to your success in this role is to demonstrate the ability to build rapport, show empathy, motivate people and influence their perception of working

What’s in it for you?

Alongside a generous base salary and great flexibility with your working schedule, we offer training, development and progression opportunities. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

Required Knowledge, Skills, and Abilities

Required skills and experience Able to demonstrate coaching/mentoring experience and persuasion/influencing skills through previous work or social activities Experience of working in a customer facing environment (i.e. Customer Services, Hospitality, Social Care, Customer Services, Sales) Experience of working in a performance target driven environment Willingness to travel locally (e.g. to meet customers/employers). A minimum of 2 A-Levels or an equivalent Level 3 Diploma GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.  Desirable Personal Attributes: Experience of exposure to various customer groups. Previous experience of a working in a similar role in Welfare to Work or publicly funded services Any relevant advisory and/or training qualification e.g. Award in Education & Training (formally PTLLs Level 3), NVQ Advice & Guidance or equivalent. A degree in relevant subjects or equivalent, e.g. Sociology, Social Care etc.