Job Description

Previous credit control experience would be great and this could be an excellent opportunity for credit controllers looking to step up and take on more responsibility.

You will take on the following responsibilities:

• Work through the debtors in a consistent manner to ensure all overdue debts are contacted
• Adapt collection style throughout the ledgers to suit individual customers
• Review monthly overdue accounts and place on stop if required
• Escalate problematic accounts to management
• Build effective business relationships with internal and external customers to maximize cash collection and minimise risks
• Allocation of customer payments
• Maintain an accurate collection diary with notes
• Monitor failed direct debits and pursue alternative payment
• Produce high quality work volumes and call statistics

Required Knowledge, Skills, and Abilities

Enjoys working as part of a busy team Self-motivation Excellent attention to detail Strong negotiating skills Strong IT skills including Excel. Experience of working within a similar credit control role