Job Description

As a Student Support Administrator, you will support the education team and be responsible for all general administrative tasks to ensure the efficient operation of the education department.

Duties will include but are not limited to:

• Collating and analyzing data
• Creating and maintaining filing systems
• Designing and production of documents
• Use of appropriate databases and spreadsheets

Rewards:

• 25 days annual leave, 3 additional days leave for Christmas to New Year closure (arrangements organized with your line manager) and UK Bank Holidays
• Amazing discounts with NUS card or Blue Light Card, ranging from Eating Out, Shopping and Fashion, Health and Fitness, Music, Technology, Travel and Entertainment
• Access to a generous pension scheme
• Access to an employee wellbeing platform
• Access to Continued Professional Development, including in-house teacher training, professional qualifications and a variety of training courses
• Free 24/7 comprehensive Employee Assistance Programme, including counselling for you and your immediate family, advice on eldercare and referral to serious illness & accident support.
• Death in Service Plan Benefit
• Flexible working options supported (arrangements organized with your line manager)
• With more to discover 

Required Knowledge, Skills, and Abilities

As a successful candidate you will: Good basic general education including GCSE (or) equivalent) in Math’s and English at Grade C or above. Hold an administration or customer services based qualification at level 2 or above (desirable). Have proven previous experience in an administrative role. Have proven customer services skills and experience. Experience of working with students who may have little experience of education and training (desirable). Good IT skills with experience of word processing, spread sheets, databases, and email and internet systems. Experience of induction and assessment IT packages (desirable). Accuracy and precision in written presentation. The requirement of this role is to work across the whole prison estate, on all wings where education is delivered.