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Customer Service Administrator
  • United Kingdom - Leicestershire - Hugglescote - LE67 2BT
1 year ago
£19000 - £21000 Per year
Administrator
Full-time, Permanent - Temporarily remote
Job Description

The successful candidate will work within a small administration team, providing both customer support and administrative tasks.

The role is a permanent, full time position (upon completion of probation period) and will include a mixed role of reporting to our office and working from home.

Responsibilities include:

  • Maintaining databases
  • Producing certificates and ID cards
  • Liaising with members via email and telephone
  • Processing orders from our online store
  • Keeping in regular contact with our network of members
  • Filing and Archiving
  • Undertaking general office and administration duties

 

Additional pay:

  • Yearly bonus

Benefits:

  • Casual dress
  • Company pension
  • On-site parking
  • Work from home

Schedule:

  • Monday to Friday

COVID-19 considerations:
The office is current being ran remotely, all employees have been provided with laptops and phones to function safely at home. Office visits restricted to 1 member of staff at a time

Work remotely:

  • Temporarily due to COVID-19

COVID-19 precaution(s):

  • Remote interview process
  • Temperature screenings
  • Social distancing guidelines in place
  • Virtual meetings
  • Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities
Candidate experience and competencies: At least 2 year’s experience working in an office environment. Well organized and capable of multi-tasking. Accurate data input with attention to detail. Basic IT understanding (Excel, Word, Outlook). Good communicator. Experience with using an accounts system (Desirable). Experience working within the material handling industry (Desirable). There is potential growth within this role, and ultimately more responsibilities for the successful candidate. Education: A-Level or equivalent (Preferred). Experience: Material Handling Industry: 1 year (Preferred). Customer Service: 2 years (Preferred).

Reference no: 36335

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