Job Description

Working in a vibrant and energetic sales office, the candidate will be supporting sales reps and account managers to provide a high standard of customer service and ensuring products are delivered with quality and timescales in mind.

In return, the candidate will be remunerated with progression opportunities and a chance to establish themselves in an already thriving team.

• To support the Accounts Managers with their day to day tasks. Duties may include:
• Visiting supplier factories alongside account managers.
• To liaise with customers both in person and by telephone.
• Requesting and obtaining price information form the Estimating Dept. and confirming prices to Customers.
• Requesting samples / mock ups from the design team.
• Order processing and raising invoices on the system.
• Chasing of orders and evaluating timescales.
• Negotiating delivery dates with the customer.
• Supplying customers with all information needed i.e. stock sheets.
• To ensure that good communication exists between all involved parties thus enabling targets to be achieved.
• To adhere to safe working practices operated within the department in line with Health & Safety regulations / policies.
• To undertake training and development when required.

Benefits:

• Be a part of a thriving and successful sales team who have team work at the heart of their ethos.

• Chance to develop and progress into other areas of the business.
• Free parking and close to city Centre.
• Full training and support will be given.
• Working for a well renowned and reputable printing firm.
• Normal office hours – 08:30 – 17:00
• Permanent role.

This is a fantastic chance to join a well establish and successful printing company who are expanding rapidly whilst maintaining a family run working environment.

Work remotely:

• No

COVID-19 precaution(s):

• Personal protective equipment provided or required
• Plastic shield at work stations
• Temperature screenings
• Social distancing guidelines in place
• Sanitization, disinfection or cleaning procedures in place

Required Knowledge, Skills, and Abilities

Customer Services background advantageous, Good telephone manner and able to note take. Solid all round administrator with good organization skills. Computer literate. Able to work well under pressure, with proven efficiency and ability to work to deadlines. Flexible, able to adapt to the organization and its customers changing needs. Effective communicator, able to work with people at all levels of ability and from different cultures & backgrounds and ability to work well as part of a team. Knowledge of the carton print packaging industry highly advantageous. Own driving license / transport advantageous. Experience: administration: 1 year (Required).