Job Description

A fantastic full-time permanent role is available in Nottingham to join a well-established business who are continuing to grow and are looking for an Administrator / Sales Support to support the sales and management teams.

• Handling calls from clients
• Processing customer orders via, fax, Email, Post in a timely manner
• Resolve customer queries, promptly and effectively, following up if not resolved immediately, ensuring queries are recognized, Investigated, and escalated to Line Manager if not resolved within set timescales
• Produce customer quotes and logging them onto CRM system
• Maintain and develop knowledge of customers, suppliers, products, and systems
• Maintain backorder reports and escalate with suppliers when necessary
• Assist Sales Support and the Sales Department to cover during absence and /or busy work periods

Additional pay:

• Bonus scheme

Benefits:

• This role is full time Monday to Friday 9am - 5.30pm with 1-hour lunch
• Salary £18,000 - £20,000 plus bonus for achieving SLAs OTE £22,000 - £23,000
• Free onsite parking, If you do not drive, do not worry the tram stop is across the road

• Casual dress
• On-site parking

Schedule:

• Monday to Friday
• No weekends

Work remotely:

• No

Required Knowledge, Skills, and Abilities