Job Description

Key Duties:

• Dealing with incoming job information from drivers in the field
• Taking calls, responding to emails and making outbound calls when required
• Supporting drivers to ensure contracts run smoothly
• Ensuring that contract and job information is uploaded accurately to the computer system
• Quality checking information received and ensuring it meets company standards
• Ensuring key performance indicators are achieved
• All associated administration tasks as required

Required Knowledge, Skills, and Abilities

Excellent verbal and written communication skills Methodical with a keen eye for detail and good organisational skills Ability to work under pressure and to deadlines Happy to work as part of a team and individually Computer literate with knowledge of Word and Excel