Job Description

Description

Your day to day duties as an Administrator will entail the following:

• Generating damage letters and invoices
• Responding to customer queries by phone and email
• Providing advice, guidance and support to customers to ensure a positive experience
• Sorting post and filing
• Completing general administrative duties

Required Knowledge, Skills, and Abilities

Knowledge of plant hire industry desirable but not essential Customer Service experience Confident user of IT packages, including Microsoft Office (Word, Excel, Outlook) Experience of database input (with good pace and accuracy) Experience of telephone communications and dealing with potential difficult situations Commercial insight