Job Description

Provide an efficient high quality telephone service to our customers and communicating and assisting with all levels of the business to ensure a smooth running of the office.

Key areas of responsibility:

• Provide basic administrative support to our managers
• Assisting managers with daily customer orders and processing it with our intranet
• Provide high level of service to customers on the phone and maintaining good customer relationships
• Processing and filing documents and customer invoices
• Managing a mixture of outgoing and incoming calls, whether it being general queries or customer orders
• Managing and replying daily emails with a professional manner

This position has the opportunity of progressing with the company

Working days Available to work 42.5 hours over 5 days out of a 7 day working week

Sunday – Saturday (Actual working days and hours will be discussed during interview)

Benefits:

• Company events
• Discounted or free food
• Wellness programmes

Schedule:

• 10 hour shift

Work remotely:

• Temporarily due to COVID-19

Required Knowledge, Skills, and Abilities

We are looking for candidates with the ability to speak Cantonese or Mandarin. Applicant must be computer literate. Candidate will join the existing internal sales/admin team. Previous telesales or office experience required. Experience: Customer Service: 1 year (Preferred). License: Right to work/VISA (Required). Language: English (Required). Cantonese (Preferred). Mandarin (Preferred).