Job Description

THE ROLE – KEY RESPONSIBILITIES

• Managing, coaching and developing a team to achieve outstanding results
• Ensures all process and procedures are adhered to and all compliance is managed professionally
• Set and implement goals and tasks to ensure the team are best placed to deliver an effective service, stock management and customer flow
• Plan and prioritise key tasks and ensures the team are trained to complete all tasks and duties in this high paced retail business
• Ensure the team provides responsive, efficient and friendly customer service
• Completing regular performance reviews and identifying training and development need
• Recruiting, training, coaching and developing a retail team
• Delivering exceptional sales, stock and service results through excellent execution of a clear defined operating plan
• Set standards of excellent service, consistently be a role model for your team with your inspiring and motivational leadership
• Inspire and motivate your retail team to deliver excellence in all they do
• To deliver operational priorities and maximise sales through ensuring that the customer proposition is delivered in store
• Direct the team to ensure tasks are completed efficiently and within deadlines
• Deliver a high energy, motivated team who are passionate about going the extra mile
• Ability to plan and prioritise and has high commitment to business excellence

Required Knowledge, Skills, and Abilities

You will have a positive attitude, be energetic and love the excitement of working in a high performance, volume retailer Experience as a Manager or Leader within the Retail or Hospitality sectors is desirable A pro-active, solution focused individual who has natural charisma and presence when leading a team Be a strong communicator, who has the ability to work at pace and make clear decisions Have a keen desire to learn and develop with a “genuine” passion for high retail standards Have the ability to approach problems confidently and resolve them with clear direction, being effective at all times Be open to travelling within a 45 minute radius of your home location, and be open to other locally commutable stores