Job Description

The Operations Manager will be directly responsible for the effective performance of one or more contracts with multiple delivery sites. This includes ensuring that all actions are taken to deliver within budget and to agreed performance and quality standards. 

The primary focus of the Operations Manager role is to lead, motivate and develop the team to meet the requirements of the programme and to continuously improve the service we provide. Your remit may involve some remote management as well as responsibility for the service delivery of supply chain partners.

What's in it for you?

Alongside a generous base salary and great flexibility with your working schedule, we offer training, development and progression opportunities. With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

Required Knowledge, Skills, and Abilities

Demonstrable success in the management of teams across multiple sites within the Welfare-to-Work or Training sector.  You will ideally have experience of successfully managing voluntary participation programmes. Solid understanding of the design and implementation of complex operational processes across multiple teams. Experience of carrying out effective performance and development reviews, overseeing financial resources, driving continuous improvement and managing external relationships. High level of personal organisation and time management skills A minimum of 2 A-Levels or an equivalent Level 3 Diploma GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage.