Job Description

As a CCP employee, you will benefit from:

• A contributory pension scheme
• Healthcare scheme through Benenden
• 25 days annual leave, rising to 30 days
• Staff development and career progression
• Quality accredited training
• Employee advisory service
• Flexible working
• Employer-supported volunteering days

Job Purposes

Responsibility for ensuring CCP services meet all staffing, contractual, legal and quality audit requirements in order to ensure the highest quality of support.

Key Tasks and Responsibilities:

To deliver this service you will:

• Oversee the day-to-day operation of the service, addressing the performance of the service against key targets and objectives
• Provide line management responsibility for staff (including volunteers and students) undertaking supervision, observations, appraisals, file reviews and other quality measures to maintain high levels of staff performance
• Support the overall strategy of the Service, maximising opportunities and minimising risks.
• Oversee the staff rota and identify and resolving cover issues.
• Lead on the recruitment, selection, induction and supervision of staff as required
• Ensure that high quality practical and emotional support is provided to individuals accessing our services
• Oversee and quality assure the co-production and implementation of action plans, in line with the wishes of the individual and the requirements of the contract.
• Ensure that the service is set up to promote people’s independence

Required Knowledge, Skills, and Abilities