Job Description

Its a great business with a strong market presence and a great team culture driving their success. They are looking to develop this department further by growing the team and hiring in a new Credit Controller on a permanent basis.

The key duties for the Credit Controller position are:

• Chasing overdue debt on a large portfolio of accounts
• Authorising release of orders where credit limits have been exceeded or accounts have been placed "on stop"
• Requesting credit limit increases where appropriate
• Liaising with other departments to resolve queries and disputes causing payment delays
• Weekly account reconciliations to minimise unallocated cash
• Working on exceeded credit limit and on manual stops reports
• Completing tasks in a timely manner in accordance with set deadlines
• Dealing with a high volume of inbound and outbound credit control calls in a professional manner

Required Knowledge, Skills, and Abilities

Credit Control - debt chasing experience is essential to this role Excellent customer service, time management and telephone skills Experience of dealing with a high volume of customer accounts and associated call volume Numerate Strong negotiator and query resolution ability Ability to make decisions within designated agreed levels of authority Proficient in MS Outlook, Word & Excel Team player and target driven Ability to communicate effectively (verbal & written) Self-motivated