Job Description

This role will be remote initially but travel to the office will be required on a regular basis.

What will the role involve?

• Communicate with clients over phone and email to ensure the timely settlement of outstanding payments;
• Provide weekly debtor reports;
• Maintain customer relationships with debtors;
• Ensure correct and accurate information on customer accounts is maintained at all times;
• Credit check process and open new customer accounts;
• Produce collection/chase letters and monthly customer statements;
• Prepare weekly credit reports and bad debt reports;
• Take credit card payments;
• Query/Dispute resolution;
• Assessing risk factors on accounts.

Benefits:

• 20 days holiday increasing with years of service plus bank holidays + day off for birthday;
• Extra annual leave for doctor's/dentist appointments;
• Discounted Gym membership;
• Eye-care vouchers;
• Supportive and experienced Credit Manager.

Required Knowledge, Skills, and Abilities