Job Description

My client is looking for an experienced Credit Controller to join their team as a Specialist Account Manager on a permanent basis.
The role is full time, paying £24,000 + a monthly bonus opportunity, as well as 7.5% annual bonus.
Main Duties -

• Work directly with franchisees and Field Management to control delinquency and net losses to corporate objectives to include debtor-direct calling
• Resolve customer delinquency problems to retain customers and achieve permanent corrective action
• Report and track net losses/delinquency to sales management
• Develop strong business relationships with sales management and the regional franchise sales force so as to meet delinquency control and loss objectives
• Answer field and customer questions concerning the credit program and account status

• Work all Skip accounts to resolution
• Recommend legal action to management and carry out all necessary court follow up action
• Submission of accounts to management for write-off as necessary, adhering to corporate policy
• Ensure collection and repossession procedures adhere to corporate policy
• Determine and negotiate partial and extended payments

• Analysis of the business portfolios in your control.
• Formulating monthly action plans to achieve corporation goals.
• Developing presentations for Field group and Field Manager meetings
• Market analysis to target deficiencies in both the sales and control arenas
• Continually look for RCI opportunities and identify areas for personal development
• The role may require the incumbent to perform any other duties to ensure the efficient running of their department or area

Required Knowledge, Skills, and Abilities