Job Description

• To lead the team in the provision of best quality of care to all clients that promotes dignity, privacy, safety, and independence. To involve the clients in the decision making in all aspects of their life
• Supporting the Manager/Deputy Care Manager to develop Care Plans and Risk Assessments with a person-centred approach. Manage the updating of these documents to ensure that clients care needs and preferences are accurately reflected. Reviewing will be completed within agreed timeline of either 3 or 6 months
• To provide clear leadership and direction to care support workers in relation to work issues and to offer guidance, support, and training staff where appropriate
• To ensure clients are actively involved in activities within their own home or within their community
• To organise and encourage participation from clients in a variety of housekeeping duties and tenancy responsibilities, these will include personal and communal areas within the home environment
• Develop and maintain positive working relationships with clients and their families; to assist the Manager/Deputy Care Manager by liaising with external agencies to include G.P; Social Workers; CLDT; etc on behalf of all clients
• To attend all client care reviews along with the Manager/Deputy Care Manager, providing evidence of current care and support needs
• To offer choice and control in all areas of the client’s life

• To assist clients with personal care where required which may involve assistance with; Continence Requirements; Health and Medication requirements; Manual Handling; Eating and preparing meals; Handling personal possessions; finances and documents; entering the home, room, bathroom and toilet; shopping; household activities to include cleaning
• To support clients with mobility and physical disabilities assisting them with care aids and personal equipment such as manual/electric hoist’s, slide sheets and standing frames (subject to training being given in their correct use)
• To support clients in safely accessing facilities and activities both within their home and in the community
• To assist/support clients in managing their behaviour’s and to use approved intervention strategies when required (this is subject to staff receiving appropriate training e.g PBM/PBS
• To manage behaviours adhering to strategies and procedures set out for individuals with legislation
• To maintain records (e.g. care plans) where necessary, ensuring these are wholly accurate, up to date and completed in a timely manner
• Understand individual client care hours within the home, and ensure all staff are supporting clients to reflect their care and support needs accordingly
• Participate in mandatory staff meetings; this will include both team and senior management meetings. You will implement procedural improvements as directed by your Manager
• Undertake the induction of new staff and co-ordinate staff training and development for the team to promote best practice
• Allocation of tasks to support care workers and ensuring any shortfalls on the rota are covered, especially in the absence of the manager/deputy
• Ensure the staff team work within current policies and procedures and supporting care plans and risk assessments of clients
• To comply with the company’s guidelines policies and procedures always and to ensure that any potential hazards within the home are reported to the appropriate person immediately
• To ensure confidentiality is always maintained, in keeping with the Data Protection Act (DPA) 1998 - ensuring that clients personal details are not disclosed to any unauthorised person and all records are maintained within the DPA 1998 requirements
• If you have a full driving licence then you will be expected to drive clients mobility/company vehicles to take clients out in the community on activities: appointments, visiting family, holidays etc

Required Knowledge, Skills, and Abilities