Job Description

The role will play a significant part in the development and defining of our strategy for growth and how we successfully manage Independent Group customers. The aim is to provide a great experience for the customer whilst freeing up time for the field sales team to focus on a smaller portfolio of large commercial accounts. Helping the on boarding journey and making sure queries are dealt with swiftly, the person in this role will make a big difference for our valued customers and Field teams to deliver against our organizational objectives. The role will also support tactical campaign activity where we will choose to engage with customers.

In return for your hard work, we offer training opportunities and development plans, wide-ranging benefits, flexible holidays and a brilliant work-life balance. We’ll also ensure that you feel empowered to support colleagues and make a real difference in people’s lives.

Required Knowledge, Skills, and Abilities

The ideal candidate will need to be results driven with a can do attitude. They will have an analytical mind-set and be structured in their work. Suitable candidates for this role will have good experience in administration and customer service and be comfortable working in a complex & fast paced environment.