Job Description

As a Customer Sales Advisor in our Sky Outbound team, you will be an ambassador. You will represent and promote this well-known household brand, making our customers aware of the Sky Protect products they can purchase, for added peace of mind. You will be making outbound sales calls to company  customer base, who will benefit from your expert guidance to purchase company Protect products that best suit their needs.
Your onboarding journey with us will be fully virtual, giving you the flexibility but still the full engaging experience that you deserve. We’ll take care of providing the equipment you need before you start, but you must have broadband access.
Shift Patterns
This department has flexible shift patterns based on a 37.5-hour contract, between the opening hours below. The Recruitment team will be happy to discuss these in more detail should you be shortlisted for telephone interview.
Two weeks of: Monday – Thursday 11:00 – 20:00 and an early finish on a Friday working 9:30 – 16:00
Two week of: Monday – Thursday 09:30 – 18:30 with an early finish on a Friday working 09:30 – 16:00
One Saturday in every three weekends: 09:00 – 16:30 (weekday off in lieu)

Required Knowledge, Skills, and Abilities

You will have proven experience in a home-based position or a similar role where you have worked autonomously. Previous targeted sales or customer service experience is a must. A skilled and driven customer service and sales professional. You’ll thrive on beating and exceeding sales targets and have strong sales skills – but you’ll always make sure that the customer’s interests come first. You understand the customer’s perspective and have a natural ability to build a strong rapport and demonstrate empathy when needed through your excellent communication skills. You’ll be a confident multi-tasker who can hit multiple targets whilst being resilient and show a great team spirit!