Job Description

- Making a positive impression with customers whilst offering them suitable insurance products that reflects their needs
- Ensuring that you are maximising every opportunity you have to sell our great products to our customers
- Liaising with customers via different communication channels, e.g. phone calls, live chat, e-mail
- Follow the rules and regulations as set out by the Financial Conduct Authority
- Demonstrate a willingness to learn and develop yourself to improve your performance and customer experience

Don’t worry – we help you with all of this! We will provide you with all the necessary training to give you the skills and knowledge you need to do your job so you can flourish and enjoy a long and great career at Thistle.

Required Knowledge, Skills, and Abilities

- Eagerness to learn and develop yourself - A passion for providing excellent service – get it right the first time - Motivated by targets - Attention to detail - Embrace and support our culture