You will be making outbound calls tod existing customers regarding their current package
Following DPA guidelines
Ensuring that the system is updated correctly with the relevant changes
By effective questioning and listening you will then be able to introduce new relevant products to each customer you are working with
Offering advice and guidance on products / services always ensuring you have the customer's best interest in mind
Giving a great customer experience and ensuring customer satisfaction
Required Knowledge, Skills, and Abilities
Previous sales experience is essential, phone based of face to face. Self-motivated and driven. Goal oriented and thrives in a performance driven environment. Committed to learning and continuous improvement. Can handle pressure and can adjust to new challenges. IT Literate with solid attention to detail. Excellent telephone manner and effective listening and communication skills.