Job Description

Recruit, train and develop the housekeeping team to deliver 5 Star standards of cleanliness and hygiene of bedrooms, bathrooms and public at all times

Responsible for the security of lodges, guest property contained in lodges and all site property in your possession.

Ensure all public areas allocated to you are cleaned to the required standard.

Responsible for all clean and dirty linen and maintaining accurate records of all linen sent and received from/ to the laundry company according to Company standards.

Report any maintenance defects in a timely fashion to ensure the lodges are delivered to guest in an optimum fashion

Set out the accommodation SOP’s with the Accommodation & Events manager

Ensure guests privacy is respected across the whole team.

Ensure all standard checklists are implemented, used as prescribed and are achieved in all areas.

Ensure the cleanliness and checking of guests’ accommodation is carried out efficiently and that it is clean according to the Company brand standards.

Ensure that team members are correctly uniformed, in line with Company Standards, and understand the importance of personal hygiene.

Ensure that team members are punctual, polite, courteous and helpful to guests and colleagues at all times.

Required Knowledge, Skills, and Abilities