Job Description

• An interesting and varied role offering a competitive salary
• A chance to work for a great company with a great reputation
• An opportunity to work in a brand new 5-star environment
• A chance to work with a dynamic and professional team offering 5* service

The Job

This is a varied role requiring excellent administration skills, which also involves offering an extremely high level of customer service as you will be regularly engaging with residents.

Duties include:

• General office management and administration within a luxury residential development.
• Assisting in the booking and coordination of contractors.
• Liaising with the concierge and security teams to coordinate resident bookings such the moving-in schedule.
• Arranging compliance checks both inside apartments and in communal areas.
• Responding to any resident enquiries, issues, feedback, or complaints promptly, taking ownership for ensuring they are seen through to conclusion.
• Communicating with residents via various channels including newsletters and social media, ensuring they are always well informed.
• Assist the management team in planning memorable community events that are well “advertised” to residents.

As an Senior Property Administrator you will have:

• Experience working in a luxury residential built environment
• Excellent organisation and administration skills
• A passion for 5* customer service, with a strong customer-facing background
• Great communication skills
• Property specific compliance knowledge is advantageous

Required Knowledge, Skills, and Abilities

• Experience working in a luxury residential built environment • Excellent organisation and administration skills • A passion for 5* customer service, with a strong customer-facing background • Great communication skills • Property specific compliance knowledge is advantageous