Job Description

This is a administration role to support a busy department.

You will be responsible for:

• Booking appointments for repairs and maintenance
• Updating customer records
• Sending out customer correspondence
• Managing a team inbox
• Answering all incoming and outbound queries
• Arranging for trades people to go to occupied tenant housing

Required Knowledge, Skills, and Abilities

Ability to work under pressure with a large workload Excellent written and verbal customer service Experience of coordinating others work loads Administration skills on programmes such as MS Outlook and Excel