Job Description

As a Sales Development Representative you will be part of a successful team responsible for working towards maximizing Card Acquiring portfolio and increase merchant base by generating quality sales leads for the different Sales Channels.

What You’ll Be Doing

• Make effective contact to new and prospective customers to introduce Global Payments and create interest in our products and services.

• Answer inbounds calls from new business prospects to Global Payments, ensuring all opportunities are identified.

• Operate telephone technology in a manner that adheres to procedures and ensure the business meets audit requirement set by external regulators.

• Achieve targets including lead generation and quality performance measures in line with objectives

• Effectively and proactively monitoring work volumes and adhering to agreed timescales

• Written responses to be accurate, clear, concise and dispatched within agreed time scales

• Maintain data / statistics and produce MI

• Maintain and develop knowledge of procedures and ensure all enquiries are handled in line with Global Payments policy, ensuring regulatory requirements are observed

What Do You Get?

• Genuinely uncapped monthly commission payments.

• Ability for top performers to earn increased commission and other incentives and prizes as a reward for consistent high performance.

• Great potential for continued career progression across a number of different sales channels.

• Access to a highly capable, market-leading Customer Relationship Management tool, allowing you to manage your pipeline and activity and easily track your performance against targets.

• A true sales culture that places sales excellence at its core.

Benefits Package

• Unrivalled best in class benefits package, to name a few, share save scheme (price has gone from $24.08 in 2012 to $117 2018)

• Generous holiday allowance

• Pension scheme and lifestyle benefits.

Required Knowledge, Skills, and Abilities

What we need from you? Excellent customer service, communication and telephony skills. Effective and responsive listening skills. Planning and organizational skills. Strong analytical skills. Able to work under own initiative. Negotiating skills. Attention to detail. Able to work unsupervised and priorities own workload.