Job Description

Role of a Healthcare Assistant:
• Support the people who use their service in achieving their outcomes in ways that they choose
• Support the people who use their service in daily activities within or outside the service (dependent on their individual needs)
• Support the people who use their service by implementing any actions as specified in their person centred care plans
• Give emotional support to the people who use their service and help them to build resilience for activities within or outside the service in the community
• Where appropriate, support the people who use their service at meal times enabling them to eat their food with dignity
• Attend to personal care of the people who use their service as required, Washing, Dressing, Toileting… ect
• Complete daily administration including updating charts, writing reports
• Respond to or refer to management any questions or concerns expressed by anyone using the service
• Adhere with all policies and procedures, including compliance with Health and Safety, Security regulations
• To maintain confidentiality in accordance with the Data Protection Act
• Take responsibility for personal development and attendance at training both mandatory and service-specific
• Report any incidents of abuse, mistreatment or non-compliance within the service to the Service Manager or next available management level
• Fulfil any duties requested by the management of the service
• Take responsibility for the safe working environment for self, colleagues and the people who use our service

Required Knowledge, Skills, and Abilities