Job Description

The Technical Fleet Administrator will liaise with internal and external customers both face to face and via the telephone, ensuring a resolution to queries and complaints in a timely and professional manner.

They will work with the workshop management team in order to process and resolve all customer queries and assist in the running and maintenance of the vehicle management system, ensuring all records are up to date and accurate.

They will process invoices for goods and services received by the vehicle workshop and be the first point of contact in the resolution of financial matters including processing invoice information for payment, payment issues, income and expenditure and pro-actively dealing with queries from suppliers

Required Knowledge, Skills, and Abilities

Demonstrable experience of workshop or construction administration Clerical experience in a range of tasks to include word processing, filing, photocopying, faxing, taking and relaying messages, data inputting / maintaining records. Using office software packages, particularly Microsoft Outlook, Word and Excel Working knowledge of databases, including be-spoke systems. Proactive planning and organisation Dealing with internal and external customers both face to face and on the telephone Experience of working with financial systems and processes