Job Description

The Customer Service Advisor role is one the most important roles within the branch network. You will undertake yard and warehouse duties to help promote and maximize sales, and will often be the first point of contact for customers visiting the branch.

Key day to day duties include:

• Deal with customers on a day to day basis in the yard, providing outstanding customer service
• Assist in the loading and unloading of vehicles, maintaining stock levels in both the shop and yard areas to a high standard of Health & Safety and neatness
• Ensure that all goods are correctly priced via label checks, enabling minimum stock shrinkage and accurate daily stock counts
• Process all sales orders promptly to meet every Jewson customer's needs

Required Knowledge, Skills, and Abilities

A customer-focused approach and the ability always put the customer first and provide great service. A positive attitude and the desire to want to continually improve our service. A hard-working and positive attitude – everything else can be trained in this role! Somebody who is happy to work outside predominantly, whatever the weather!