Job Description

As the UK's leading supplier of building materials and sustainable timber, Jewson always aim to provide friendly customer service and expert advice. So whether you're from a retail or trade background, if you have the drive and motivation to influence a team, then we may have the opportunity for you!

As a Customer Service Advisor, you will:

• Build relationships with customers to help achieve sales growth for your branch.
• Place direct sales orders, organize delivery times, and notify customers.
• Maintain stock levels in both the shop and yard areas to a high standard of health and safety and neatness, ensuring that all goods are correctly priced via label checks.
• Assist in the loading and unloading of vehicles.
• Ensure minimum stock shrinkage and accurate daily stock counts.

We also offer some fantastic benefits, including:

• Competitive Salary.
• 31 days holiday (including bank holidays).
• A defined contribution pension scheme.
• Flexible Holiday buy-sell scheme (allowing up to 3 days holiday to be bought or sold).
• As an employee with Jewson, you are automatically covered by the Saint-Gobain Life Assurance Scheme.
• Staff discounts on high street and leisure activities and various other benefits.

Required Knowledge, Skills, and Abilities

Have fantastic customer service and sales experience, knowing what great service looks, sounds and feels like. Possess relevant industry/merchanting (desirable, but not essential as full training will be given). Have excellent communication skills and are IT literate. Are able to deliver with a high level of accuracy and attention to detail. Are positive, personable and a real team player. Ideally, hold an FLT/counterbalance license to enable our delivery drivers to get in and out in double quick time.