Job Description

This vacancy is in one of our outbound sales teams, meaning that you’ll be contacting existing customers to ensure their valued appliances are protected. You’ll provide excellent customer service and use your expert sales skills to give added peace of mind, by up-selling products that customers can purchase, that best suit their needs.
Opening hours of our Outbound department are:
Monday & Tuesday: 11:30 - 20:00

Wednesday & Thursday: 10:30 – 19:00

Friday: 9:30-18:00

Saturday – Day Off

Sunday – Day Off

We’ll take care of providing the equipment you need before you start, but you must have broadband access.
Salary & Bonuses

• A highly competitive £18,380 starting salary with a pay increase after six months to £20,352

Required Knowledge, Skills, and Abilities

You will have proven experience in a home-based position or a similar role where you have worked autonomously. Previous targeted sales or customer service experience is a must. A skilled and driven customer service and sales professional. You’ll thrive on beating and exceeding sales targets and have strong sales skills – but you’ll always make sure that the customer’s interests come first. You understand the customer’s perspective and have a natural ability to build a strong rapport and demonstrate empathy when needed through your excellent communication skills. You’ll be a confident multi-tasker who can hit multiple targets whilst being resilient and show a great team spirit!