Respond to all customer enquiries as they relate to order management, technical product specifications and design assistance.
Using business systems to deal with customers swiftly and effectively
Using excellent communication skills and in-depth product knowledge to deal with customers professionally.
Manage key customers and distribution accounts by developing strong relationships.
Dealing with complaints in a professional and efficient manner to bring swift resolution to any issues.
Work with internal teams such as Inside Sales, Account Managers and Marketing to help secure new opportunities for the business.
Required Knowledge, Skills, and Abilities
Must be fluent in written and spoken Spanish Experience with SAP and Salesforce preferred Able to work on own initiative Team oriented, people oriented and a relationship builder. Enthusiastic, confident and mature. Displays an innate sense of curiosity, and strong accountability.