Job Description

Key responsibilities:

Candidates should have the ability to carry our multiple tasks whilst managing incoming calls efficiently and effectively in a professional manner.

You will be monitoring the welfare of personnel onsite, dispatching our response officers to deal with alarm activations and liaising with our clients via email/telephone and generating systems reports. 

Job Role:

This is a shift based hourly paid position working on a rolling rosta.

The shifts patterns are Monday – Sunday 6.30am – 6.30pm & 6.30pm – 6.30am

We require someone who is available to work 4 x 12hr shifts per week including days and nights based on the above shift patterns.  Additional shifts are available to increase your earnings.

The ideal candidate will:

• Be a fast learner with the ability to pick up various computer systems quickly
• Have good communication skills, both written and verbal
• Ability to handle calls from a diverse group of clients and to quickly provide support and assistance
• Be reliable, flexible, organised and have good time management
• Possess a minimum of 6 months experience in a similar environment
• Have a strong work ethic
• SIA Licence / CCTV Licence preferred although training can be given to achieve these qualifications.

The Package:

This is an hourly paid position at £10.50ph increasing to £11.50ph after 3 months service with the opportunity to work additional shifts to increase your earnings.

• Training and development
• Career progression
• Onsite Parking
• 20 days holiday plus Bank Holidays

Required Knowledge, Skills, and Abilities

• Be a fast learner with the ability to pick up various computer systems quickly • Have good communication skills, both written and verbal • Ability to handle calls from a diverse group of clients and to quickly provide support and assistance • Be reliable, flexible, organised and have good time management • Possess a minimum of 6 months experience in a similar environment • Have a strong work ethic • SIA Licence / CCTV Licence preferred although training can be given to achieve these qualifications.