United Kingdom - Staffordshire - Burton-On-Trent -
2 years ago
£ 18000 Per year
Customer Service
Permanent
Job Description
We have a fantastic new opportunity working alongside our successful client who due to growth is recruiting for a Customer Service Executive based in their modern offices in Burton Upon Trent.
This is an immediate start after successful interview working Monday to Friday 9.00am - 5.30pm with a salary of £18,000. The main Duties of the role.
Answering phone calls
Managing email in boxes and responding accordingly
Processing handover forms
Liaising with sales and site to obtain handover information
Liaising with customers to manage their complaints
Liaising with suppliers to ensure customers’ accounts are set up correctly
Fixing duplication's within the system
Required Knowledge, Skills, and Abilities
The ideal candidate will be motivated and organized and always strive to deliver a first class service. You must also be able to multi task and priorities workload to ensure all daily tasks are completed to a high standard.