Job Description

• Outcomes / data capture; monitoring and compliance, inspections, setting requirements and putting in place robust action plans to rectify issues.
• Create a setting where the people we support are involved in their own care plans and included in decisions.
• Create best practice documents and reporting.
• Develop quality initiatives.
• Identify areas for quality improvement.
• Keep up to date knowledge on policy and guidance to national standards.
• Maintain strong working relationships with internal and external stakeholders.
• Proactively work with local community and neighbourhoods to increase understanding and inclusion.
• Support Managers through team work and communication

Required Knowledge, Skills, and Abilities

A minimum of 2 years experience of Quality management and service improvement activities or similar from within the health and social care industry. Good level of education with a minimum of GCSE English and Maths grade C/4 or above. Industry specific professional qualifications would be highly desirable. Excellent CQC and compliance knowledge. A thorough understanding of the legislative and regulatory framework for CQC. Commitment and ability to promote the rights of people with learning disabilities or mental health problems. Well organised with clear report writing and analytical skills. Strong communication skills both written and verbal. Able to respond quickly to a changing environment. Full driving licence and own transport is essential.