Job Description

Reporting to the Branch Manager, the successful candidate should possess strong IT skills, excellent customer care, solid local knowledge and somebody looking to grow within the role and the business as we offer a structured career path and progression.

Our Trade Counter Sales Assistant roles are pivotal positions within our branch network, and every day can be different.

There are 3 elements to Eurocell’s Trade Counter Sales Assistant role:

• First Point of Contact – Face to Face Customer Service
  • Meeting and greeting customers into branch and at the trade counter
  • Assisting with face to face, telephone and email enquiries
  • Meeting and exceeding sales KPIs and targets
  • Providing customers with information such as stock availability, products, pricing and lead times
  • Working with the Sales Manager to open new trade accounts
• Driving – Delivering Products to Customers – 3.5t long wheelbase flatbed
  • Loading, delivering and unloading goods at customer sites within the local area
  • Ensuring vehicles are maintained and kept clean
  • Checking and recording delivery paperwork
• Warehousing – Pick and Prepare Orders, Checking Stock, Goods-in and Despatch
  • Unloading deliveries into the Branch Warehouse
  • Stock management with a high degree of accuracy
  • Completing system transactions for dispatch of stock, goods in, receiving and stock locations

SHIFTS:

• Monday-Friday 0700 - 1630
• Rotating Saturdays 0745 - 1215

BENEFITS

• You will be rewarded with a very competitive basic salary
• Excellent monthly bonus scheme
• A solid career pathway and structured progression
• Employee discount on our products
• Life Assurance
• Pension Plan
• Employee Assistance Programme
• Discounts across many well-known online and high street retailers (Technology, Fashion, Supermarkets, Entertainment, Days Out, Home and Travel)
• Shares – the option to join the company Share Save Scheme, and share the company success
• A blend of training, including e-learning and on the job training to help your career development
• This role offers fantastic opportunity to progress within our Group.

Required Knowledge, Skills, and Abilities

A full and valid driving license is essential. Experience of a similar role ideally in a trade / builders merchant /retail, glazing or UPVC environment. Excellent customer service skills. Good organizational and IT skills. Reliability, good time keeping and attendance. A high level of self-motivation. Ability to communicate at all levels professionally. Smart Appearance. Ability to work under pressure. Sales driven to achieve high standards and KPIs.