Job Description

• Maintain a well-stocked and tidy Trade Counter
• Serve customers on the Trade Counter with a polite and professional approach
• Input customer orders on the computer system
• Answer the phone and help customers with queries
• Check stock availability and assist with stock checks
• Process returns for customers
• Housekeeping of the Trade Counter
• Manage promotions and point of sale materials

Salary £22,000-£25,000 depending on experience, bonus, 28 days holiday including Public Holidays, company pension.

Required Knowledge, Skills, and Abilities

Previous experience working on a Trade Counter in a retail or customer service role would be an advantage. Confident, positive can-do attitude. Excellent customer service and communication skills. You will be a team player, have a helpful attitude with a polite and friendly approach. Well organized with the ability to multitask and work under pressure at times. Have previous face to face customer service experience. Be IT Literate.