Job Description

You will be liaising with the general public and scheduling engineers out to jobs ensuring everything is logged onto their internal system.
Responsibilities:

• Answering incoming calls
• Dealing with any enquirers from clients
• Organization with engineers for the jobs
• Scheduling engineers diary's on a day to day basis
• Logging issues onto the internal CRM system
• Informing clients of any changes to their account
• Working an enquiry from beginning to end

The client offers onsite parking and within local proximity to local amenities.

Required Knowledge, Skills, and Abilities

The ideal candidate will have experience dealing with customers and also have good administration & communication skills. You must be able to handle difficult situations and use your own initiative.