Job Description

• Providing after sales support to our customers
• Liaising with various departments in the company to provide the best level of support
• Handling basic enquiries and orders
• Building strong relationships with customers and obtaining individual and market feedback
• Ensuring that customers are kept informed of query status and that any issues are resolved quickly
• Maintaining accurate up-to-date records of issues raised, complaints, feedback data

Required Knowledge, Skills, and Abilities

Be professional and confident to work with sales and customer orders Well spoken, with the ability to communicate at all levels, Computer literate with accurate typing skills