Job Description

As the Receptionist you will have experience in a similar role with switchboard experience.
This role will involve the following:-

• To greet visitors, guests, customers and clients via the telephone, e-mail or in person efficiently and politely.
• To provide a high standard of first point of contact customer service.
• To provide an administration service for other work colleagues.
• Answering the telephone, forwarding calls and taking messages.
• Monitoring guests, visitors (including delivery and collections) into the building.
• Opening and sorting the incoming post, filing into the relevant persons in-tray.
• Sorting and forwarding of e-mails
• Dealing with the arrangements for hospitality for outside guests, such as transport, accommodation and refreshments.

Required Knowledge, Skills, and Abilities