Job Description

This role is varied, including customer facing and technical elements, alongside the management, training and leadership of the team. The safety of our colleagues and customers is critical, so you will ensure both the Hub and vans are a safe environment, performing repairs on our vans, calibrating equipment and complying with all Health and Safety protocols.

Benefits:

• All tools, equipment and uniform provided
• A van and tools are provided for use during shifts, and kept at the Hub when not on duty
• Competitive salary with bonus
• Pension scheme
• 25% colleague discount
• Access to a wide range of discounts on everyday goods, financial products and services.

Required Knowledge, Skills, and Abilities

A role model to the team you will have the following skills and experience: Evidence of delivering customer experience. Experience of delivering coaching/training in the moment to ensure that customers have a great experience. Experience of managing colleagues and one to one coaching. Ideally have some mechanical experience. Experience in a junior management role as a minimum. A track record of success in delivering against sales or job targets. Evidence of delivering against customer metrics. Evidence of commercial acumen and an appreciation of current operating environment. Experience of meeting compliance standards across health and safety and operational standards. Excellent communication skills, verbally and in writing. IT proficient, with experience of working with Microsoft Word, Excel and PowerPoint, and the aptitude to learn in-house systems. Experience of labor force scheduling, and associated time management skills.