Job Description

To be provide an efficient and professional administration service to the Multi-disciplinary Team within the ISHS clinic, adhering to Trust policy at all times.

Main duties and Responsibilities

Welcome patients attending the Integrated Sexual Health Service and register onto the clinical system.

Take responsibility for making appointments for patients and having to priorities according to patients’ symptoms etc. (triage), rescheduling and cancelling of appointments to the ISHS clinic.

Typing various correspondence on a daily basis from audio and handwritten e.g. clinic letters, discharge summaries, appointment reminder letter, general office duties for Multi-disciplinary ISHS Team.

Liaise with patients over the telephone and face-to-face and deal with any queries in a sympathetic and efficient manner finding out relevant information from various sources.

Use the clinical system of the clinic to retrieve and search for patient data.

Liaise with secretaries, consultants and their teams both at the ISHS clinics and other hospitals.

Requisition office stationery required by the ISHS Multi-disciplinary Team.

In return for your hard work commitment NHS Professionals (NHSP) can offer you some fantastic benefits:

• Competitive Pay Rates - work this week, get paid next week!
• First choice of placements at over 50 NHS Trusts in England
• Dedicated consultants
• Flexible working options
• Free DBS and free training
• Build holiday allowance
• Support when you need it – 24/7 365 days
• Stakeholder pension scheme

Required Knowledge, Skills, and Abilities

At least 1 years’ experience working in a busy office or reception. Experience of working with the public. Experience of working in a clinical environment would be beneficial.